We provide swim instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace.
Why Choose Swim?
- It's a fun, creative, flip flop friendly environment
- Every day is different with new chances to make lasting impressions and build relationships
- You get to be a part of making a difference in the lives of children and families
As a front desk team member you are responsible for providing a high level of customer service to our families, making lasting impressions. You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions. You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk. You should be someone who is warm and welcoming while also being highly organized, dependable and open to feedback. As a front desk team member you will report to the Office Manager or Owner during shifts and provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a part-time position that requires weekday morning/afternoon and weekend shifts.
Responsibilities:
- Friendly engagement of families by phone and in person.
- Multitask to efficiently and professionally maintain accurate records and answer customer questions.
- Be a team player who is who is consistently dependable and reliable.
- Complete required training and be a continual learner.
- Follow our systems with a focus on follow through and details.
- Smile and have fun during your entire shift.
Qualifications:
- Caring and compassion for children and adults
- Ability to solve problems by proactively finding solutions
- Strong communication skills (verbal and writing)
- Familiarity with Microsoft Office (esp. Word and Excel) and Google Suite
- Great attitude and willingness to be coached
- The ability to focus in a fast-paced environment
- The ability to commit to at least 1 year of employment, afternoons and weekends required
Benefits:
- Fun team atmosphere
- Competitive pay
- Sick Days
- Mental Wellness, Financial, and Legal Services
- Employee discounts/swim lessons
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
General Swim School Information
Chicago Blue Dolphins is a privately owned swim school in Downtown Chicago. We have been teaching students of all ages and skill levels to be safe and effective in the water since 2003. Our staff love coming to work and are passionate about their jobs. Our indoor, year-round, warm water, and high tech Swim Studio creates an environment where success in evitable.
At Chicago Blue Dolphins, we believe in our Core Values and apply them to all of our interactions:
- Put the customer’s needs first
- Be friendly, patient, and humble
- Embrace a growth mindset
- Step up and help the team
We LOVE what we do - Come join our team!
We love teaching and working with every student that enters our doors regardless of their age or skill level. Everyday presents us an opportunity to help someone overcome a fear, turn on the light bulb, or break through an obstacle to improvement. We work to build smiles, confidence and success.
Chicago Blue Dolphins is committed to the professional development of its employees. We will train you on our technology and methods, so you feel well prepared to guide your students to success. We offer in-service and continuing education to help you grow in our company. By working off the same playbook and using same methods, we can powerfully leverage all of our past experiences and lessons learned to deliver unbelievable service to our clients. In all likelihood, you'll learn some new swimming tricks and perspectives which will make you a better swimmer, yourself. Bonus!
Year-Round Employment
- Year round employment, minimum of 1 year of commitment
- Minimum 2 shifts per week - each shift is at least 4 hours long
- Schedule is set by staffing season (Jan-May, June-Aug, Aug-Dec)
- Afternoons, evenings, and weekends required
- No teaching experience necessary, we provide training
- Part and full time positions are available